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Questions related to Boarding Requirements

Pre-cruise testing is no longer required to sail, with a few exceptions. At this time, only the following sailings have pre-cruise testing requirements: Transpacific Sailings Cruises from Australia   For Transpacific Cruises All guests age 2 and olde...
All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inocul...
In order to board the ship, guests will need to bring the following documents: COVID-19 Test Result (if applicable): Guests on transpacific sailings and sailings from Australia, will need to take a pre-cruise test prior to boarding day. See testing r...
Gathering Documents Make sure you have the proper forms of identification needed for your cruise. Give yourself plenty of time to obtain or renew your passport, if necessary. In order to make the boarding process as simple as possible, we strongly en...
Protocols for Singapore Departures Vaccination We recommend that guests be fully vaccinated against COVID-19, if eligible. While vaccination is not required, guest should disclose their status during check-in to ensure we maintain a highly vaccinated...
Requirements for Travel into Australia If you're travelling to Australia from another country, you must ensure you meet Australia’s international border entry requirements, including vaccination status, visa, maritime declaration entry requirements a...
Guests should arrive at the terminal within the arrival time slot you selected during Royal App check-in. Those who arrive early will not be able to begin boarding, and those who arrive late will need to wait until we are able to work them into anoth...
Absolutely! We welcome guests to cruise on as many back-to-back cruises as they wish.
If you are sailing on a cruise that departs on or before May 31, 2023, and test positive for COVID-19 within 5 days prior to sailing, you may be covered under our COVID-19 refund policy. To be eligible, guests must meet the following requirements:   ...
If you feel ill in the days before your cruise, you should not travel. Keep in mind you will need to answer a health questionnaire prior to boarding. A positive test result, or documented symptoms of communicable disease during the boarding process, ...
If any of our guests or crew members ever feel unwell during their sailing, they can be immediately evaluated by medical staff, with an in-stateroom visit or by video tele-consultation. A multitude of evaluative tests can be conducted right onboard i...
Vaccination Accommodations Requests  For some sailings where local regulations require vaccination, such as those sailing from Australia, we have adopted operational capacity restrictions that restrict the number of guests we can carry who are not va...

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